ABOUT US

At VibeIQ, we pioneer the future of digital collaboration with our innovative suite of apps built specifically for product teams. Our mission is helping companies that design, manufacture, or sell products work more effectively, enable a better work-life balance, and reduce their environmental impact.

POSITION SUMMARY

The Principal Technical Architect is a senior, hands-on leadership role that combines deep technical execution with strategic oversight. You will own the architecture and implementation of complex customer solutions while providing mentorship and direction across the Professional Services team. This role requires someone equally comfortable writing and reviewing code as advising executive stakeholders on platform strategy.

ESSENTIAL FUNCTIONS

Solution Architecture & Technical Delivery

• Own end-to-end technical architecture for customer implementations, including integrations, complex data flows, and non-standard requirements
• Design and support bi-directional integrations with ERP, PLM, PIM, DAM, BI, and other enterprise systems; define API patterns, sync strategies, and error-handling approaches
• Lead data onboarding and migration efforts including mapping, transformation, validation, and loading
• Act as technical lead on customer engagements, reviewing and validating configurations and code; contribute hands-on when needed
• Troubleshoot complex issues across implementation, go-live, and post-launch escalations
• Serve as the final escalation point for solution design risk or ambiguity

Strategic Advisory & Pre-Sales

• Advise enterprise customers and executive stakeholders on platform fit, scalability, and future-state architecture
• Partner with Sales and Customer Success during high-complexity sales cycles; validate feasibility and support executive-level conversations
• Help set appropriate customer expectations around platform capabilities early in the engagement lifecycle

Mentorship, Enablement & Stewardship

• Lead a group of technical resources, developing their skills and capabilities as they become fellow architects
• Mentor other Technical Architects and Functional Consultants; elevate solution quality through design reviews and knowledge sharing
• Optimize technical design processes, contribute to internal reference architectures, documentation, and reusable delivery assets
• Partner with Product and Engineering to surface field insights, inform roadmap prioritization, and evolve VibeIQ’s solutioning principles

REQUIRED EXPERIENCE

1. 10+ years in solution architecture, technical consulting, or enterprise SaaS delivery
2. Strong industry background in retail, footwear, or apparel
3. Experience with PLM platforms; FlexPLM strongly preferred
4. Hands-on experience with integrations, data migration, customization, and troubleshooting
5. Demonstrated ability to advise executive stakeholders on complex technology decisions
6. Excellent communication skills across both technical and executive audiences

WHY JOIN US

1. Transform how companies work by empowering the collaboration behind every great product
2. Work on challenging, high-impact projects with enterprise clients.
3. Collaborate with top talent in a dynamic, growth-oriented company.
4. Enjoy flexibility, autonomy, and opportunities for career advancement.
5. Be part of a Professional Services team that values innovation, customer success, and continuous learning.

BENEFITS

401(k), Health, Dental, Vision

9 Paid Holidays per Year

Discretionary Time Off

Paid Parental Leave

VIBEIQ, LLC values a diverse team and is an equal opportunity employer.